Effective Date: [01 / 01 / 2025]
Tanzanite Serviced Apartment (“we,” “our,” “us”) is committed to protecting the privacy and security of our guests and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- a) Personal Information:
- Name, email address, phone number, and physical address.
- Payment details, including credit or debit card information.
- Passport or identification details for check-in purposes.
- b) Booking Information:
- Stay details, such as check-in and check-out dates, room preferences, and special requests.
- c) Technical Information:
- IP address, browser type, operating system, and access times.
- Cookies and similar tracking technologies.
- d) Other Information:
- Feedback, reviews, or communications you provide to us.
- Information from third-party booking platforms or travel agencies.
- How We Use Your Information
We use your information to:
- Process and manage your bookings.
- Communicate with you regarding your stay or inquiries.
- Provide and personalize our services, including room preferences and special requests.
- Improve our website and services.
- Comply with legal and regulatory requirements.
- Send promotional materials or offers if you have opted to receive such communications.
- Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors assisting with payment processing, IT support, or housekeeping services.
- Regulatory Authorities: To comply with legal obligations, such as law enforcement requests.
- Partners: Third-party booking platforms or travel agencies.
- Marketing Partners: If you opt into promotional communications.
We do not sell or rent your personal information to third parties.
- Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience.
- Analyze website traffic and usage.
- Facilitate targeted advertising.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
- Data Security
We implement reasonable measures to protect your personal information, including:
- Secure servers and encryption technologies.
- Restricted access to personal data by authorized personnel only.
- Regular security audits and updates.
Despite these measures, no method of transmission over the internet is entirely secure. We encourage you to take precautions when sharing personal information.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
- Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal requirements.
- Opt-out of receiving marketing communications.
- Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at [hello@tsamasaki.com].
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the “Effective Date” noted. Continued use of our services indicates your acceptance of the revised policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
TANZANITE SERVICED APARTMENT
Phone – +255 755 666 889, + 255 743 522 522
Email – bookings@tsamasaki.com
Address – Tanzanite Serviced Apartment
37 Chole Road, Msasani Peninsula
Kinondoni, Dar-es-salaam